At Ayuzera(own by Winzera Pvt.ltd.), we believe in providing the highest level of Distributor and Customer satisfaction. We ensure that the experience post-purchase is smooth, seamless, and delightful with respect to the quality and speed of delivery. We also keep our Customer/Distributor informed about various stages of the order placed: Order Processing, Dispatch & Delivery.
Shipping Charges on Products
All individual and team orders above Rs. 600/- – Free Delivery.
Courier charges are not refundable.
Order Delivery Timeframe
We strive to ensure your order reaches you in the fastest time and in good condition.
It will take 2-5 working days from the day of order confirmation to process and dispatch the products to serviceable pin codes.
This is subject to no delay due to governmental actions or unforeseen circumstances.
If the dispatch period exceeds the stipulated time, the Distributor/Customer will be notified.
If the customer wishes to proceed, the order will be delivered.
If the customer wishes to cancel, the refund will be issued as per the
Refund Policy.
Product Issues: Damages, Missing, or Incorrect ItemsThe user/customer must inform the company within 24 hours of receiving the Delivery Confirmation message/email about:
Damaged products
Missing items
Incorrect products
Wrong delivery notifications
Ayuzera will not be responsible for any replacement or redelivery if the user/customer fails to report the issue within 24 hours
Responsibility for Delivery Errors
Ayuzera will not be responsible for non-delivery, wrong delivery, or delayed delivery of an order caused due to:
Incorrect or incomplete personal details provided by the user/customer.
Estimated Delivery Time
The delivery time mentioned on the website is approximate and may vary depending on multiple factors.
